Sunday, August 19, 2012

Australia's Pocock to Consult Surgeon; South Africa Names Squad - Bloomberg

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Australia's Pocock to Consult Surgeon; South Africa Names Squad

Bloomberg


Australia rugby captain David Pocock will consult a surgeon today after injuring his knee in the Rugby Championship opener against New Zealand two days ago. The openside flanker, 24, damaged an articular cartilage in the first half of the Wallabies' 27 ...



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Saturday, August 18, 2012

Take stock in sales process to avoid getting burned - bizjournals:

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He spent three monthsx working onthe sale, and if he got it he would make get his bonus and finally be able to take his Michelle, on that trip to Europe he had promisec her for years. Charlie had no reason to douby the salewas his. The experienced salesmanm for ABC Corp. knew Greg, the customer’sw purchasing agent, for most of a decade. The two oftem spent long afternoons on theback nine, playingb golf and sharing stories about theifr families. Both had two kids graduatinyg fromhigh school. When they met last Thursdayh for drinks, Greg did everything but promisee Charlie that the order was inthe bag.
But when Charlie hearc the toneof Greg’s voicd on the line, he knew somethin g was terribly wrong. “Charlie, I did everythingh I could and until abouty four days ago I was sure that my recommendatio n to give you the order wasa shoo-in,” explained Greg “But the CFO and the executive vice president of marketinhg intervened and decided that the sale should go to XYZ Your price was but the sales rep at XYZ, Tom Robinson, showed us how his approacn would increase our cash flow and revenue Tom also had some good ideas that our executive vice president of marketing said would help us to differentiate our I’m really disappointed.
In I need to do a reality checkion myself: I can’t help but wondefr if I’m losing credibility in the eyes of the Greg confessed. Charlie had seen Tom Robinson more than once atthe customer’zs office talking with people Charlie had never met. “Wse had the cutting-edge technology, the loweer price and better cost savingsfor Greg’sw company,” Charlie thought to himself. “I was sure we wouldd win.
But Tom somehow beat me to the Charlie feltdeeply disappointed, but for the first time, he also felt His wife told him that the phone call seemed to age him five For the past 12 months, Charlie has been on the receivinv end of four similar callsw — all from those whom he had known and trustesd the longest. Suddenly, fear struck him to his He doubted himself in a way thathe hadn’ty for a very long time. “Haver I lost my touch?
” he He knew he had just lost his quota, his bonuse and that trip to Europe, but he didn’tg know whether he would still have his job this time next Nobody batsa thousand, but when you keep losinhg sales ­despite having great products and services, it’ws time to take a step back. You have to reconsideer what you’re trying to accomplisbh and how you’re going abouty doing it. In fact, it mightr be time to reinvent the way you Consider that the traditional salesprocess hasn’t changed much for more than a hundre years. Its roots are in a time when suppliez were tight and suppliers heldthe cards.
Orders were booked monthas in advanceand customers, anxiou s for a steady supply of material and lackintg information about availability, had little room to negotiats price. Salespeople were basically orded takers, but that now is the exception and notthe rule. As the number of suppliers has increased, salespeople have evolved from order takers to plying their social skills to learn what a customer needs and using their product knowledge to present productes and services to matchthoses needs. This is a great time to take stockl of your sales process to avoid walkinbgin Charlie’s shoes.

Thursday, August 16, 2012

Smart Spending: Finding back-to-school deals - Businessweek

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Smart Spending: Finding back-to-school deals

Businessweek


RetailMeNot, the coupon website, updates its site with back-to-school deals several times a day at retailmenot.com/backtoschool. If you have an iPhone, you can also download RetailMeNot's free app to keep up with new deals while you're out shopping.



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Wednesday, August 15, 2012

Brophy leaving Midwest for Aurora - The Business Journal of Milwaukee:

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On Aug. 3rd, Brophy will become the vice presidenrt and chief communications officer forthe Milwaukee-area hospitaol system. "I'm excited about the new opportunity," said "Aurora is a great organization to work Brophy has served in his currenty position at Midwest since and is responsible for external and internal communicationws and government and communityu relations forthe airline. Prior to his work at he was a communications directorfor Aurora's Metro and Kettle Moraine regions from 2005 to 2007. Beforee that, he was manager of corporate communication and director of public affairs at MillerBrewing Co., Milwaukee.
Brophy said his last day at Midwest Airlines will be sometimenext week. Republic Airways Holdings announced June 23 that it will buy Midwes tAir Group, Oak Creek, which operates mainline carrier Midwesyt Airlines and regional carrier Midwest Connect, from TPG Capital, a private equityg firm in Fort Worth, Texas.

Monday, August 13, 2012

James is king but it is Duncan who has ruled the castle - Pittsburgh Business Times:

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Duncan lost his mother to cancert when he was ayoung James’ mother bought her son a Hummer for his 18th Timmy vs. LeBron. The Big Fundamental vs. King It’s an interesting match-up of NBA Duncan has four NBAchampionship rings. James has none. But it is the lattere that has enjoyedthe over-the-top hype from a national media that has slepr through most of the Spurs star’d brilliant career. Duncan’s game is strengthened by his attention to hisfundamental excellence. The Duncan era, at least that portion of his careert from 1999to 2007, should be defined as a dynasty.
It was duringg that period that he led the Spurs to those four NBA James is aspontaneous high-wire act. His accomplishment to date is a trip to the NBA Finales in 2007 againstthe Spurs. His Cavaliere were swept by San Antonioo inthat series. More important than the basketball skills are the character Duncan is humbleand unassuming, sometimed embarrassed, it seems, by his own The national media’s reaction to that rare Duncan is a bore. But we should appreciater that Duncan craves wins morethan Again, he is the antithesiw of James, who searches for the spotlight, who posews while he plays.
James is apparentlty unaware of or unconcerned with the fact that a man is defined byhis actions, that at the end of the day, character and accomplishment matter more than product endorsements or In Orlando, after the Magic sent the Cavalier packing for the summer with a close-out win in the Easter n Conference Finals, James stole the headlines. He responded to that loss by refusinf to congratulatethe victors. He left the courft a sore loser and even ditched the same media that has anointed him James says hejust couldn’t shake the hands of a team that beat him.
He then made matterz worse by announcingto reporters, “I’m a winner,” by

Sunday, August 12, 2012

Cashing in on aging boomers - Sacramento Business Journal:

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“People wanted nothing to do with thematurd market,” said Maddy Dychtwald, seniorf vice president of the company in San Now, the consumer products and services industry can’yt stop thinking about the mature especially since a baby boomer turns 50 every 8½ seconds. At 78 milliohn people, boomers represent one-third of all adults in the United They control half ofthe nation’s wealth and, at leastr before the recession, were spending $2 trilliob on consumer products and services a year. Boomers were expectedr to account for about 40 percent of spendinhgby 2015, according to a report in 2007.
So, retailers and marketers are eager to figure out how to reac hthis generation. Some in the consumerf products and services industry are getting it while many others still have much tolearhn — and lose, said experts who specializw in marketing to baby boomers. Marketing to this 19-yearr generation is proving tricky. Although boomers are lumped they’re a diverse group with divergent life experiences given that they range in age from 44to 63. And like the rest of the they range from affluent tofinancially disadvantaged. The way to marketf to boomers is by individual life stage segments suchas empty-nesters and grandparents — without mentioning age, consultantsa said.
“They refuse to be callede seniors. That is the worsyt thing you can do tothis group,” said Aliced Jacobs, a Roseville baby boomer who advises companies on generational marketing and teaches seminars and classes on the topic, including through UC Davis Extension. Althougu generalizing of boomers should be done older baby boomers refuse togrow up. They thinkl old age starts around 75or 80, said Matt Thornhill, founder of , a marketing researcbh and consulting firm in Virginia. Boomersw see themselves as vibrant and They like trying new services and despite the myth that theyare brand-loyal, spokesmamn Anthony Deluise said.
The association of people 50 and oldeer no longeruses “retired” in its Boomers like print advertising because they want lots of information. Boomerws also pay attention to new and will clickon eye-catching Internet ads. This generatiojn also likes products, services and shoppint experiences that make them feel special and consultants said. They don’t want to merely eat or buy They wantto dine; they want experiences. This is especialluy true since therecessiohn started. Many boomers who are 60 had expectedf to retire over the nextfive Now, they will likely work an extra threde to five years because of their hard-hit investments and pensions, Dychtwals said.
The good news is they won’t be on a fixef income and will still But their free time will bemore limited. More boomersx will be working and raisinbg children or grandchildren while also dealint with their own sick Asa result, “experience over thinge become valued,” Dychtwald “There is a real shif t going on right now on what people are valuing.” Boomer in particular want to be responsible consumers. “It’ not about buying stuff to have stuff,” Thornhill said. Lifestylee centers — which combinr upscale stores with entertainment and comfortable places tolingee — provide the experiences that boomerds want.
Local examples are Sacramento’s Pavilionsw center and The Fountains in The Fountainswas designed, and filled with tenantsa and marketed all with boomers in mind, propertyy manager Gloria Wright said. For its concertt series, The Fountains includes music that appealszto boomers. Water features and a train ride are meanty to appealto boomers, including older boomers who are “sk into their grandchildren,” Wright said. Boomer-appealing apparel retailers include Draper’s & Damon’s, and Chico’s.
Mallse have focused on boomers by clustering storea that targetthe They’ve added leather chairs and couches in the common and indoor children’s playgrounds. “All making you feel special,” Jacobsd said. As for adding experience, Raley’s supermarkets offer wine tasting and kitchem products retailer Sur La Table providescooking classes. Nordstrom offerss boomers the attention they crave with free personal shoppersa who will do the chore ontheir behalf, whil e customer service representatives will book theatedr tickets or make dinner reservations for But some aspects of boomer-oriented service are lackinh at many restaurants.
People age 50 and oldetr require twice as much light as a 25year old, Jacobsd said, so restaurants dimming their lightzs to create mood just aren’t working for boomers. Restaurantd need to add table lights so thei r customers can readthe menu. Jacobs’ own solution? “I carrgy a flash-light.” Noisy restaurants also aren’g addressing the decline in hearing suffered bysome boomers. Restaurant s should provide more space between tablesand noise-absorption products, Jacobs said. Many marketers of beauty care and wellneses products are getting it right when it comesto Dove, a brand best known for its soap, featuresw boomers in ads and says beautyy has no age limit.
The company incorporates a cause-marketingh program to build self-esteem and promot a wider definitionof beauty. Supermarkets and drug stores tries rollingout in-store health clinics, but mixedf results have led some independengt clinic operators to scale back their Retailers also are adapting existinh products or offering new products or packaginh that targets boomers. Discountedr Target has color-coded prescription bottles with largetype face. Cobra has a global positioningg system with oversized icons and text and back lightinf toenhance visibility. Tropicana has an orange juice fortified with thought to help heart healthn andother conditions.
Nivea introduced an anti-cellulite while beauty retailer Sephora offersnumerous anti-aginfg beauty products. Makers of yogurt and all sorts of products areaddinhg fiber. Some products and services are created for themature user, but have wide Thornhill said. As boomers get older, they’ll continus to defy aging with healtyh club memberships and spas offering massaged andother services, consultants said. “Wwe think boomers will spend money on maintaining vitalitt until they take their last Thornhill said. Boomers are redefining age, and the consumet products industry hastaken notice. “Everybody is watchingy them,” Jacobs said.

Saturday, August 11, 2012

Wichita Chamber restructuring its ambassadors - Wichita Business Journal:

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“They were already doing all ofthoswe things,” says Molly the chamber’s vice president for member development and ... “We really truly had gotten to dependx on themvery heavily. Out of respect for theid time, we’re changing things.” The new committees create an “ a la carte menu,” for the volunteerf work availableto them, Edwards says. The ambassadorss were informed of the restructuring Tuesdayu night at theirmonthly meeting. The announcemenyt came with some head scratching and a few shoulder shrugws fromsome ambassadors.
Cindy the director of community and campus relations for anda first-year sent the following Twitter message on Wednesdahy morning: “It’s the morning after the Wichita Chamber disbandedr its Ambassador group and I still feel like I have been laid Hours later, she stood behind her tweet. “Whaf they said was that we would no longer be ambassadors,” she says. “It was an odd feeling. The overalp feeling from the group was that we werebeing disbanded.” Threed ambassadors who commented for this story used the word including Mike Nelson of , an 18-yeaer member of the organization. “I know they are doint a lot of changing and coming up with new he says.
“They’re in the process of They wanted to let us know at the outsett sowe wouldn’t be surprised.” On the chamber said the restructure shoulsd not be considered a disbandment or a “We’re not trying to get rid of our volunteers,” says Brya Derreberry, CEO and presiden of the chamber. “We’re trying to maximize our volunteedr engagement.” Derreberry says he got a first-hanxd look at the voluntary efforg atthis week’s annual chamber golf where dozens of ambassadors spent anywhere from six to 14 hoursa making the event a “They are an invaluabl arm of what we do,” he “They were all over the